Keep in mind, if your 360 Checking debit card is ever misplaced, lost or stolen, you can lock and unlock it using the Capital One Mobile app. If you choose to replace a damaged card, your existing debit card number can continue to be used until you receive and activate your new debit card. To reset your PIN online: Log into your Cash App account at cash.app/account At the bottom of the left toolbar, click Account to open your settings In the Privacy and Security section, click Change Cash PIN Confirm your current PIN, then enter and re-confirm your new PIN Still Need Help Our customer support is here to help. Please note: If you choose to replace a lost card, your existing debit card will be deactivated immediately. If you sign in on the Capital One Mobile app, select View All under "I want to…,” and then select Replace Lost Card and follow the stepsĪ new contactless debit card will be sent to the address on your account via USPS in 7–10 business days.If you sign in on a mobile web browser, select View Account, then select More, and then select Replace Lost Card and follow the steps.If you sign in on a desktop web browser, select View Account, then select Account Services and Settings, and then select Replace Lost Card and follow the steps. The steps will vary based on where you sign in. To replace your lost or stolen debit card, you’ll need to sign in to your account and choose the checking account connected to the lost or stolen card.
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